This Privacy Policy explains how uo8my collects, uses, stores, and protects your personal data when you use the uo8my website and services. We are committed to handling your information responsibly and in accordance with applicable data protection principles.
uo8my ("the Platform", "we", "us", "our") is committed to protecting and respecting the privacy of all individuals who access or use our website at https://uo8my.org and the associated gaming and sportsbook services ("the Services"). This Privacy Policy ("Policy") describes in detail the personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you in relation to your personal data.
By registering an account with uo8my, using the uo8my login page, depositing funds, placing bets, or otherwise accessing any part of our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy is to be read alongside the uo8my Terms & Conditions and Responsible Gaming Policy. In the event of any inconsistency between this Policy and another uo8my document, this Policy shall prevail with respect to privacy matters.
uo8my collects personal data through various touchpoints during the course of providing our Services. The categories of personal data we collect include, but are not limited to, the following:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, MyKad or passport number, selfie or facial photograph for KYC purposes |
| Contact Data | Email address, Malaysian mobile phone number, residential address (including postcode, city, state) |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay, DuitNow), transaction records, deposit and withdrawal history |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, time zone, session duration, login timestamps |
| Usage Data | Games played, bets placed, win/loss records, bonus claims, pages visited, click-through patterns, search queries within the platform |
| Communications Data | Records of live chat sessions, email correspondence, support ticket content, and any voluntary feedback submitted to uo8my |
We collect this data directly from you during registration and subsequent use, automatically through cookies and server logs, and from third-party identity verification providers where required for KYC compliance.
uo8my processes personal data for the following purposes:
uo8my processes personal data on the following legal bases, depending on the nature of the processing activity:
uo8my does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. We may share your data with the following categories of recipients, solely as necessary and under appropriate data protection safeguards:
All third-party service providers engaged by uo8my are required to process personal data in accordance with applicable data protection law and are prohibited from using your data for any purpose other than providing the contracted service.
The uo8my website uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. The types of cookies we use are as follows:
You may manage or withdraw consent for non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the uo8my platform.
uo8my retains your personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following retention principles:
Following the expiry of applicable retention periods, personal data will be securely deleted or irreversibly anonymised.
uo8my implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:
Whilst uo8my takes all reasonable precautions, no internet-based platform can guarantee absolute security. In the event of a data security incident that materially affects your personal data, uo8my will notify affected users in accordance with applicable notification obligations.
Subject to applicable law and the terms of uo8my's gaming licence, you have the following rights in respect of your personal data held by uo8my:
To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can action them.
The uo8my platform is strictly intended for persons aged 21 years or older. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a minor, we will take immediate steps to delete such data and close the associated account.
If you believe that a minor has registered on the uo8my platform, please contact our support team immediately at [email protected].
uo8my's infrastructure and some service providers may be located in jurisdictions outside Malaysia. Where personal data is transferred internationally, uo8my ensures that appropriate safeguards are in place to protect your data at a standard equivalent to that required under applicable data protection law, including the use of standard contractual clauses or equivalent transfer mechanisms where necessary.
uo8my reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material, we will notify registered users via their registered email address or through a prominent notice on the platform prior to the changes taking effect.
Your continued use of the uo8my platform following the publication of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree to any change, you should cease use of the platform and close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by uo8my, please contact our Data & Privacy team via our 24/7 live chat accessible from any page on the platform, or in writing by email at [email protected].
For concerns specifically relating to responsible gaming, account self-exclusion, or problem gambling support, please refer to our dedicated Responsible Gaming page.
All data transmitted between your device and uo8my is protected by 256-bit SSL encryption — the same standard used by major Malaysian banks.
uo8my does not sell, rent, or trade your personal data. Your information is used solely to deliver and improve our services to you.
Identity verification is conducted under uo8my's international gaming licence requirements — a legal obligation, not a discretionary process.
We only collect personal data that is necessary for the specific purpose it is being collected for. No excessive data gathering.
Access, rectification, erasure, and portability rights are available to all uo8my users. Contact support to exercise your data rights.
Financial data including your Touch 'n Go, DuitNow, and FPX details are processed under strict PCI-compliant security standards.
Your data is protected. Your funds are secure. Your privacy is respected. Sign in to your uo8my account and enjoy Malaysia's most trusted online casino experience. Strictly 21+.
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